Why choose Professional Information for your Patient help Line?
Professional Information is a company that specialises solely in providing information delivery and enquiry handling solutions on behalf of the pharmaceutical and healthcare industries:
- Knowledge and experience of designing and implementing patient led programmes
- A strong team of information professionals of graduate level and above
- Nurse advisers to give a reassuring feel to the interactions
- Information professionals who are accustomed to dealing with patients and members of the public on a daily basis
- Established processes and practices to ensure compliance with safety and other reporting requirements
Professional Information recognises the importance of good customer interactions and has over 12 years of experience of dealing with enquiries from patients and member of the public. This has enabled the Company to develop a first class reputation for getting the best from every interaction with its customers.
