People

The Company is structured into five separate teams, and personnel are allocated to the team that best suits their skills and competencies in terms of complexity of products handled and types of customers requiring Medical Information. At one end of the spectrum, we have a team that handles fairly complex products (including a number of orphan pharmaceuticals), whilst at the other extreme we have a team that handles primarily consumer brands. Each team has its own manager, and all managers report to the Director of Operations.

The company works hard to recruit the best people, and invests extensively in their development and training. Professional Information's structure, comprising Aligned Medical Information Officers and Information Advisers within specific teams allocated to projects, facilitates job satisfaction and career progression. This also ensures that there is continuity for the client in the form of a person who gets to know the client's preferred way of working.

All personnel within the Company are quality trained through the Professional Information training programme, which includes an induction programme including test calls, and a modular training manual. We also have our own career development programme for those team members who are identified for supervisory or management roles within the organisation. Outstanding staff retention rates are achieved as a result of the company's people-focused policies.